Terms & Conditions

      Hardware & Moreee is a Husaina Global Company.

This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.

The information on Hardware & Moreee is to the best of our knowledge complete and accurate. However, manufacturers make changes to overall design and specifications regularly which may not be reflected here. Hardware & Moreee does not guarantee this information is 100% complete and shall have no liability for the accuracy of the information. 

We do everything we can to ensure that the prices on our items are correct.  Sometimes we need to change the cost of a product, either up or down. Prices may be changed at any time without further notice and old pricing may not be honored. We cannot issue credits for items which decrease in price after an order is submitted.  

Hardware & Moreee reserves the right to refuse or cancel any order. Hardware & Moreee, at our own sole discretion, may limit or cancel quantities purchased by a single person, shipping/billing address, or per order. If your order is cancelled, we will attempt to notify you using the email address provided at time of order placement. We reserve the right to prohibit or limit sales to dealers, resellers, and distributors if Hardware & Moreee believes that customer conduct violates applicable law or is harmful to the interests of Company or inaccuracies, or errors in product or pricing information. Hardware & Moreee reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation.

Products sold by Hardware & Moreee must be installed, operated and serviced by properly qualified and certified professionals according to the manufacturer’s instructions and all applicable codes, requirements, and regulations. Hardware & Moreee is not responsible for damages, injury, or death resulting from improper installation, operation, or service.

Hardware & Moreee recommends you to get professional help for the usage of any products bought from our website.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Hardware & Moreee and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Hardware & Moreee and protected by U.S. and international copyright laws. All software used on this site is the property of Hardware & Moreee or its software suppliers and protected by United States and international copyright laws.

Trademarks

Hardware & Moreee, hardwareandmoreee.com, and other hardwareandmoreee.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Hardware & Moreee in the U.S. and/or other countries. Hardware & Moreee’s trademarks and trade dress may not be used in connection with any product or service that is not Hardware & Moreee’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Hardware & Moreee. All other trademarks not owned by Hardware & Moreee that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Hardware & Moreee.

License and site access

Hardware & Moreee grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Hardware & Moreee. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Hardware & Moreee. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Hardware & Moreee without express written consent. You may not use any meta tags or any other "hidden text" utilizing Hardware & Moreee’s name or trademarks without the express written consent of Hardware & Moreee. Any unauthorized use terminates the permission or license granted by Hardware & Moreee. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to hardwareandmoreee.com so long as the link does not portray Hardware & Moreee, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Hardware & Moreee logo or other proprietary graphic or trademark as part of the link without express written permission.

 

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Hardware & Moreee sells products to adults who can purchase with a credit card or other permitted payment method. If you are under 18, you may use hardwareandmoreee.com with involvement of a parent or guardian. Hardware & Moreee the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion reserves.

 

Image Disclaimer

The product images on this site are there to give you an idea of how the product looks.

You cannot rely solely on the image when placing an order. Some images may be there to show a product feature, design, handle style, finish etc.

Sometimes, the manufacturer does not provide an image for the item, but will provide a similar image or a different color to give you an idea of what the product looks like. Sometimes the packaging of the products can also be changed for some strategic reasons like Takeovers, Mergers, Rebranding. The new stock usually would have new packaging.

You must carefully read the specifications or ask one of our sales associates for any information that you are unclear about.

If you require technical support, manufacturer warranty information, product manuals or repair locations, please contact the manufacturer of your product(s) directly.

 

Shipping Policy

Address Change / Re consignments

If a shipping address needs to be changed once an order has been processed, carriers will charge a re-consignment fee to update the shipping address.

If an address change is requested, we will contact you via email regarding the amount of the carrier's fee. If we do not receive confirmation regarding the fee and address change, we will leave the address as it was originally entered during the checkout process.

Please note that if the carrier attempts delivery to the original address and they are unable to deliver, redelivery fees may apply in addition to any re consignment fees.

International Shipments

International shipment may incur additional duties, taxes, and other fees to cross the border. These charges will be billed to you and will not be reflected in our shipping costs at checkout.

Orders shipped via common carrier require a broker to facilitate the import of your items into Canada. If you did not provide your broker’s information during checkout, we will contact you to obtain this before processing your order.

We aim to ship orders international orders in one shipment, but it is not always possible due to stock levels in our warehouses. If we cannot ship your order in one complete shipment, you will be responsible for any additional brokerage fees.

Commercial Limited Access Addresses

Additional fees may apply if you are shipping to a limited access location, such as a university, prison, military base, or country club. 

Damaged/Missing/Lost Items - Common Carrier

If any item or packaging is damaged or missing, or if you have any doubt about possible damage, you MUST do the following:

  • Note it clearly on the delivery receipt before signing
  • Keep your copy of the delivery receipt
  • Contact us within 1 business day
  • Keep the damaged packing materials for inspection
  • Take pictures of the damaged items and packaging

Though our warehouses give great attention to packaging every order for shipment, damage can occur in transit. In the case of damage we must go to the carrier company to receive reimbursement for these damages. By signing the delivery receipt you are taking responsibility and ownership for the shipment in the condition noted. If part or all of your shipment is damaged and you did not note this in any way on the delivery receipt, we CANNOT guarantee any compensation for damages. Signing the delivery receipt without noting any damage means that you have received your shipment in acceptable condition.

There are rare occasions where our freight carriers may lose a shipment. In these situations, it’s our highest priority to find your items and we will work with the carrier to do so. Dock checks with the carrier take approximately 3-5 business days to complete. If your shipment is found, we will continue the delivery to your location. If it is deemed lost, we will work with you to provide a satisfactory resolution.

Damaged/Missing/Lost items – Ground

Upon receiving your order, please inspect it for any damaged, lost, or missing items. If any part of your order is missing or damaged, please keep the items and packaging and contact us within 5 business days of receipt so we can find a solution for you. We may request pictures of the damage to help with this process.

There are rare occasions where our carriers may lose a shipment. In these situations, it’s our highest priority to find your items and we will work with the carrier to do so. Traces with ground carriers take approximately 1-3 business days to complete. If your shipment is found, we will continue the delivery to your location. If it is deemed lost, we will work with you to provide a satisfactory resolution. 

Delivery Time

Our warehouses strive to have orders processed and ready to ship within 1-2 business days. Most products ship from one of our warehouses within the U.S. However, since some items will be shipped directly from the manufacturer, delivery times may vary. Common carrier deliveries typically range from 1 to 10 business days for delivery, depending on your proximity to the shipping location. Ground shipping can typically take anywhere from 1 to 7 business days. If your delivery time is over a holiday, please add an additional day for delivery. Our warehouses observe the following holidays: Christmas, New Years, Memorial Day, 4th of July, Labor Day and Thanksgiving. Shipping companies may observe additional holidays. All standard ground delivery times and common carrier shipments are estimates and are not guaranteed.

If you need your order more quickly, you may select Second Day or Next Day in your shopping cart (availability dependent on your location). These options guarantee that, as long as the items you’re ordering are in stock, the order will be prioritized in our system and arrive by the end of the following business day (Next Day), or the end of the second business day (Second Day). These options are not available for common carrier orders. Inclement weather may cause shipping delays that are not covered by this guarantee.

These orders must be placed before 2:00 p.m. CST to ship same day and are only available for delivery on business days (Monday through Friday). For orders shipping directly from the manufacturer, shipping cutoff times may vary. Next & Second Day orders received after 2:00 p.m. EST will be processed on the following business day.

Destinations

We primarily ship throughout the U.S. and Canada. We also fulfill small parcel shipments to select countries internationally. We are unable to ship to PO boxes, APO/FPO boxes or Viabox at this time. If you plan to ship to a carrier store location such as a FedEx or UPS Store, please be aware that these locations will not accept deliveries from one another. If a shipping carrier deems your address inaccessible for delivery, they will make final delivery at the closest shipping terminal or return the shipment to our warehouse. Contact Customer Solutions if you have any questions.

We also ship to U.S. based freight forwarders; however, you are responsible for contacting them to set up an account before placing an order. Freight forwarders will charge additional fees for their services, which are separate from our shipping and handling charges. We are unable to accept and load customer containers directly from our warehouse locations.

Duties and Taxes

Hardware and Moreee – A Husaina Global Entity is a U.S.-based company, therefore duties and taxes will be assessed on any items shipping outside of the United States. Duties and taxes depend on the type of items being shipped, harmonized codes, and the discretion the customs agents have in evaluating these costs. The charge shown on our website’s shipping calculator will not show these fees. 

Freight Forwarders

If your order is being shipped to a U.S. based freight forwarder, all of our Shipping Policies apply when it is received into their warehouse. Hardware and Moreee will not be held responsible for any damaged and/or missing items or material differences should the freight forwarder not follow all applicable Shipping and Returns policies, or should such issues occur in shipment from the freight forwarder’s location to the final destination. 

Lift gate

If you do not have an elevated loading dock or forklift to unload your items from the truck, you will need a lift gate. The shipping rates provided at the checkout are non inclusive of Lift gate service by carrier. If delivery is unable to be completed because a lift gate was not selected during checkout, a redelivery fee may apply in addition to a liftgate fee. In these situations, we will contact you via email regarding the appropriate fees and charge the card on file if necessary in order to avoid additional fees with the carrier.

Methods & Charges

The vast majority of our products can be shipped with a parcel carrier to a residential address. Bear in mind that these carriers charge more to ship to a residential address versus a commercial address. This difference is usually several dollars but varies by region, and will be reflected in your shipping charges.

Packaging

Packaging that is used during shipment is designed to keep the contents of your order safe from damage or mishandling of products. On occasion a shipment will be received with damage to the packaging. Because the packaging is designed to protect the products that we ship, compensation will not be offered for packaging damage. If the actual items in your shipment are damaged, please contact us right away so we can arrange for compensation or replacement. Occasionally we will ship items in recycled boxes which may contain descriptions unrelated to the products inside in an effort to be more eco-friendly. This practice also allows us to cut costs on packaging which then is reflected into lower prices on our items. Be sure to inspect the actual items inside of the packaging before refusing a shipment due to incorrect information on the boxes.

Special Order Items

In order to maximize the products we’re able to offer to you, some items on our website are not normally stocked in our warehouses. These items may be shipped directly to you from the manufacturer, or brought into our warehouse with our next stock order from the manufacturer and then shipped to you.


Please note - we are not always able to cancel special order items once the order is placed and may not be returnable.

 

Split Shipments

While we do try to consolidate shipments as much as possible, we cannot guarantee every item will ship together due to where items are sourced from. If multiple shipments of your order are required, the full amount of the shipping costs will be charged in the first shipment. If you want part of your order sent expedited and the other part sent using standard Ground, please place two separate orders.

Warehouse Pickups and Customer Shipping Accounts

All orders placed through Hardware and Moreee will be shipped to their destination via a commercial carrier. For safety, insurance, and logistical reasons, customers cannot pick-up orders from our warehouse. Due to the high volume of orders we process daily, we are unable to use our customers' shipping account numbers.

Delivery Refused

If the shipping carrier returns an item to us because it was refused or undeliverable at the address provided, a 30% restocking fee will apply along with the round trip shipping cost for the package. If the item was shipped for free, outbound shipping fees will be charged back at the time of the return.

 

Shipping Time

Our warehouses strive to have orders processed and ready to ship within 1-2 business days. Most products ship from one of our warehouses within the U.S. However, since some items will be shipped directly from the manufacturer, delivery times may vary. Common carrier deliveries typically range from 1 to 10 business days for delivery, depending on your proximity to the shipping location. Ground shipping can typically take anywhere from 1 to 7 business days. The tracking number once generated will be shared within 2-4 business days. However, in case of Common Carrier there can be a delay in providing tracking number sometimes. We try our best to share tracking information to the customers before the final delivery. If your delivery time is over a holiday, please add an additional day for delivery. Our warehouses observe the following holidays: Christmas, New Years, Memorial Day, 4th of July, Labor Day and Thanksgiving. Shipping companies may observe additional holidays. All standard ground delivery times and common carrier shipments are estimates and are not guaranteed.

Find full shipping details - https://hardwareandmoreee.com/pages/shipping-policy

 

Return Policy

Hardware & Moreee reserves all rights to decide if the items can be returned. Many of our items are tailor made to the customers requirements or are special orders which are non-returnable. Hardware & Moreee strongly encourages customers to exercise extreme caution while placing an order as once the order is made and processed from our side it might not be taken back. If you have any questions on the items please feel free to contact us on sales@hardwareandmoreee.com.

Prior approval is needed from Hardware & Moreee for any return. Please reach out to us through Return section on our website.

Only the new, unused items, properly sealed in factory boxes and in sellable condition, including all original packaging, accessories, and paperwork (i.e. owners manual, warranty card, etc.). within 30 days of purchase will be consider for returns. Return shipping costs, coordination, and pick-up arrangements will be customers responsibility. All returned item(s) are subject to inspection. A 30% restocking fee will be charged and 70% of the item value in form of store credit will be provided when items have been received and inspected. Shipping charges are non-refundable.

If you want to return any item you have to submit this form - https://hardwareandmoreee.com/pages/return 

 

Privacy Policy

We understand your privacy is important to you and so is for us. We collect your information such as name, e-mail, address, telephone number and product selections only to enhance your shopping experience with Hardware & Moreee. This information is strictly confidential and will only be used for internal purpose. We will never share or sell this information to other parties.

Electronic Communications

When you visit hardwareandmoreee.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY Hardware & Moreee ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. Hardware & Moreee MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Hardware & Moreee DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hardware & Moreee DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM Hardware & Moreee ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Hardware & Moreee WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.